Neptun two-factor authentication

What is two-factor authentication?

Two-factor authentication is a security procedure that consists of an identification process of two steps during login. In the first step you enter the usual username and password, and in the second step you confirm the identification by entering a code generated through another, usually mobile application or by using another authentication method.

Why is two-factor authentication important?

The two-factor authentication offers efficient protection against unauthorised access and data protection threats. As the code generated in the second step is displayed on a device that is available to you only, nobody can log in to your account without confirming the identification in the second step - even if someone has access to your username and password without authorisation.

During the Neptun login, if the student does not yet have a registered two-factor authentication, it will offer to set it up.

The video guide below will walk you through setting it up and using it.

Please only install the authenticator application on your personal device, after the registration do not remove the application from your phone and do not delete the registratoin from the application, because it is necessary everytime you login and the token is constantly changing.

Recommended authenticator application

The two-factor authentication requires an application that supports this function. The two most widespread applications are the Microsoft Authenticator and the Google Authenticator, and it is enough to install one of them.

You can install these applications from the Google Play Store or from the App Store. Alternatively, you can download them with the following QR codes.

Microsoft Authenticator Android

Microsoft Authenticator iOS

Google Authenticator Android

Google Authenticator iOS

Install authenticator application

Android phone

Open the "Google Play" Store.
Search for and install the “Microsoft Authenticator” app.

Iphone/IOS:

Open the “App Store” App.

Search for and install the “Microsoft Authenticator” app.

NEPTUN two-step authentication setup

You are going to need a mobile phone with which the authentication process can be implemented, and another device (eg: PC), so you can log in to the M365 system and perform the setup.

Launch the “Authenticator” app on your mobile phone!
If you are opening the “Authenticator” application for the first time, information windows will appear. Press the “Accept” button.
Press the “Continue” button.
Press the "Skip" button in the upper right corner.
On your mobile phone, the “Authenticator” app is now ready for the setup.
On your alternative device (e.g. laptop) open the webpage https://neptun.uni-bge.hu and log in as a student.
Enter your Neptun code and your corresponding password into the fields presented.
Begin the two-factor authentication setup by pressing the Setup button.
A QR code appears
Scan this QR code with the “Microsoft Authenticator” app. To do this, tap the “+” icon in the upper right portion of your screen.
Tap the “Work or School Account” option.
Tap the “Scan a QR code” option.
Scan the QR code that has appeared on the screen previously.
After a successful scan, a label appears in your app with the following title: NEPTUN.NET, along with your personal Neptun code.
Tap the “NEPTUN.NET” label, after which in turn, you will see a six-digit passcode that changes every 30 seconds.
On your alternative device, enter your Neptun password into the “Password” field and your renewable six-digit passcode into the “Enter code” field.
Finally, press the Setup button.
Your two factor authentication is now live and operational.

If you cannot register your authenticator application

Make sure your time is set automatically, you can use the following guides to change the settings.

On Android phone: https://support.google.com/android/answer/2841106?hl=en

On iPhone devices: https://support.apple.com/guide/iphone/change-the-date-and-time-iph65f82af3e/ios

❓Do you have a question or are you stuck?❓

If you have any problems setting up or using the services, don't worry! Feel free to write to your faculty's IT team. Be sure to include the following in your message:

✅ Your Neptun code

✅ Details of the error

✅ If you can, attach screenshots

This way they can help you faster! 😊

📧 Contacts:

· FFA/PSZK IT Support: informatika.pszk@uni-bge.hu

· FIMB/KKK IT Support: informatika.kkk@uni-bge.hu

· FCHT/KVIK IT Support: informatika.kvik@uni-bge.hu

Budapest University of Economics and Business