Gyenge Balázs, Szeghegyi Ágnes, Szalay Gábor és Kozma Tímea tollából született a Consumer Control Supportive Visualization című publikáció, mely az Acta Polytechnica Hungarica szaklapban került kiadásra.
Absztrakt:
It is becoming increasingly clear to professionals and leaders, in the economic sphere, that logistics and logistical approach are now not only a service area, but also clearly, part of a competitive winning strategy. We can see the benefits of system, both in the supply chain and in the flow actions of value-creating processes. Lean, is one of the most comprehensive and respected philosophies of value-creating process development, which now weaves the organization of resupply through its wide range of tools, including external relations on more and more levels. We have good reason to ask, what can be used to make the internal and external development of needs even more transparent and plastic? It is extremely important, that the consistency of demand and production is established in a customer-centered approach, which must be experienced by all participants, even those who are not directly related to the customers or their needs. In the meantime, in the growing competition between companies, the product itself is no longer the most important, but the services associated with it, for which we will need additional production information with the highest efficiency and economies of scale. At the same time, customer expectations are changing at a faster pace than ever, which requires not only extreme flexibility and preparedness, but also immediate (up-to-date) information. Considering of all this, this study looks for the technology to help display and monitor consumption, in a controlled way. This helps targeting the goals and identify workers, within the current situation, thus demonstrating the significance of visualization, through live examples. Our main question is to look at the “whats” and “whys” of visualization and once knowing that, we will also be better equipped to perform the visualization.
Gratulálunk a szerzőknek!