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Frequently asked questions
Budapest University of Economics and Business
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To dos at the start of the academic year/semester
You need your administrative tasks fully completed to begin the semester and your university studies. Make sure not to forget anything. We help you with the necessary steps.
Finances
What, where and why you pay is just as important as how much money you get. Ask us if you’re afraid you’d make a mistake or if you get stuck.
Administration
You need your administrative tasks fully completed to begin the semester and your university studies. Make sure not to forget anything. We help you with the necessary steps.
Applications
Successful university administration may include a lot of applications to be submitted. Don’t hesitate, but start completing those applications.
For final year students
In a few more steps you’re out in Real Life. It’s easier to take the last steps, obtain, complete and submit documents if you have the necessary information.
Academic questions
There’s still a lot to do until graduation, so don’t miss anything that takes you there. Subjects, credits, semesters and all associated information at your fingertips. Do you opt for a passive or active semester this year? Find all the answers to the questions on your status.
IT questions
How to join the dormitory IT system? What is there to know about O365 service? Do you need technical assistance with Neptun? We answer all your IT questions below.
To dos at the start of the academic year/semester
Finances
Administration
Applications
For final year students
Academic questions
IT questions

Top 10 questions

  • Where can I find the application for credit transfer?
  • How can I submit a thesis?
  • What are the prerequisites for starting the internship?
  • What documents do I need to submit at the end of the internship?
  • When do I have to register for the internship subject in Neptun?
  • What is taken into account in the grade of the diploma?
  • What matters can I arrange at the Student Services Department?
  • In what matters can I rely on the assistance of SU?
  • I cannot connect to BBU's wifi (eduroam). What should I do?
  • I do not see one of the Teams groups. What should I do?
  • How can I connect to the wireline Internet at the dormitory? 

To dos at the start of the academic year/semester

I am a re-admitted student, do I still have to get enrolled again?

Yes, this is a new legal relationship.



I am starting with a passive semester, do I still have get enrolled again?

Yes, student status is established through enrolment.


What documents do I have to complete for the enrolment?

Application for enrolment, fire protection statement, study contract for self-financed students (Application menu item in Neptun)


Who needs to sign a study contract?

Self-financed students only


What to do if documents or copies are missing at the time of personal enrolment?

Obtain and present them by the deadline set by the Student Services Department.

Do I also need to enrol via Neptune?

Yes, you need to submit an enrolment request in Neptun by clicking on the Administration/Enrolment/Login/ + sign and marking Enrolment as active or passive as appropriate.


Neptun does not allow me to enrol for the given semester, I cannot activate it. What is the reason?

Check if you have any overdue debt. If so, please clear it. If you are paying the tuition fee from Student Loan 2 (Diákhitel 2), enter the DH2 contract number for the item. You have to register for at least one subject to enrol for the semester.

I failed to enrol for the semester during the registration period, but I still want to have active status for the semester. Can I apply for equity concerning activation of the semester?

You can subsequently apply for activation via Neptun if you meet the conditions for submission set out in Section 56 (13) of the Student Requirements System. The relevant fee is specified in Neptun and, once you have paid it, you can submit your request. Make sure to pay the fee, so that you can submit your request by the application deadline.

If you have failed to submit the subsequent activation request and you are still eligible for equity, you can submit it.


How can a student obtain active/passive status subsequently?

You can subsequently apply for activation via Neptun if you meet the conditions for submission set out in Section 56 (13) of the Student Requirements System. The relevant fee is specified in Neptun and, once you have paid it, you can submit your request. Make sure to pay the fee, so that you can submit your request by the application deadline.

For passive status, you have to submit the request of passive status for extraordinary reason in Neptune.

I have obtained active status for the semester, but I still want passive status. What application should I submit for a passive semester?

You have to submit a subsequent request of passive status (revocation of active status) in Neptun, provided that the time elapsed since activation is less than 30 days.

If the time elapsed exceeds 30 days, you have to submit the request of passive status for extraordinary reason in Neptune.


I have selected passive status for the semester, but I have paid the first instalment of the self-financing contribution. Will I be reimbursed the contribution paid?

You have to submit a request of reimbursement in Neptun, and the university will reimburse your contribution.


I have revoked my active status. Will the self-financing contribution be repaid to me?

Based on your revocation request, the university will reimburse the self-financing contribution you have paid.

What course type is the exam course? When should I take this course?

An exam course does not include contact lessons, but an examination possibility only; you can take an exam course if you have already obtained the relevant signature.

The maximum student number for the given course has been reached. Who should I ask for the extension of the course limit?

You have to submit a course extension request in Neptun.


I cannot not see any course listed for a given subject. Who should I contact?

Submit a course launch request in Neptun.

How long can I cancel a subject in a semester?

You can cancel a subject registered until the end of the registration week.

I cannot find a subject listed as either an exam course or a normal course. Who should I contact?

Notify the competent department and submit a course launch request in Neptun.

How many times can I register for a subject?

If you started your studies in or after the 2010/2011 academic year, but before the 2018/2019 academic year, you can do this 5 times.

If you started your studies in the 2018/2019 academic year, there is no restriction in this regard.

Do I have to pay a fee when registering for a subject?

If you register for the subject for the first time, you do not have to pay any fee, but if you re-register for it, you have to pay HUF 4,900 for the second time and HUF 6,900 for each subsequent time.

Do I have to record the subject registration fee in Neptun or is it recorded centrally?

The item is recorded centrally.


Does an exam course also qualify as subject registration?

Yes, it qualifies as subject registration, and you have to pay for each repeated subject registration.

Neptune does not allow me to register for a subject due to clash in the timetable. Who should I contact?

For elective subjects, register for another subject, there may be a clash between a lecture and a seminar.

For compulsory subjects, notify the administrator of the competent department.

I have been refused the signature for a subject, therefore cannot I take the exam in this semester?

No, you cannot. The signature is a prerequisite for the exam.

How many subjects with a credit value can I register for?

Any number, this is not regulated/restricted. However, you should register for as many as you can realistically complete, as the next time you register for a subject not completed, you will already have to pay a subject registration fee.

Finances

What scholarship am I eligible for?

Scholarship types and eligibility are specified in the Student Requirements System.

When can I get a scholarship?

If you meet the conditions set out in the call for applications or the Student Requirements System, you are eligible. Some (study) scholarships are paid automatically in case of eligibility, but most scholarships have to be applied for.

How can I pay a required item via Neptun?

Select Finances/Payment/Pay Required Item in Neptun.

Select Finances/Payment/Pay Required Item in Neptun. For a detailed description, see the log in interface of Neptun (BGE_onkoltsegi dij befizetesenek modjarol.docx).

I have not obtained all documents required to apply for a scholarship. Can I supply documents subsequently for the scholarship?

If the call for application allows the subsequent supply of documents, then you can.

If the call for application disallows the subsequent supply of documents, your application will be rejected for formal reasons.


I have transferred the amount of a required item, but the status of the item is still active. What is the reason?

The transfer will take a few days, it will be complete when credited.

I pay a credit-based self-financing contribution. Do I have to pay the 2nd instalment of the contribution listed and will the difference be reimbursed to me, or will the second instalment be adjusted/cancelled?

The 2nd instalment will be adjusted according to the credit value registered for, in line with Section 114 (4) of the Student Requirements System.

I pay from a student loan. What do I have to do?

In Neptun, enter the contract number under Finances/Settings/Student Loan 2, then select the self-financing contribution line under Finances/Payment, click the + sign and select Student Loan 2.

Administration

Do I have to obtain the student sticker in each semester?

The sticker for the previous semester is valid until 31 October in the fall semester, and until 31 March in the spring semester, and you can collect your sticker for a given active semester at the Student Services Department.

How can I apply for a student card?

You have to register the NEK ID received at the Documentation Office (Okmányiroda) under the menu item Neptun/Administration/Request Student Card, in order to start your application.

What happens if I lose my student card sticker?

You need to apply for a new one and pay the associated fee. You have to visit the Student Services Department first and pay the fee, which will be registered for you and, after payment, you will receive a new sticker for your student card.

How can I apply for a temporary card?

After applying for your permanent student card, you can request the issue of a temporary student card at the Student Services Department, which is valid for 60 days.

When will I be reassigned to self-financed tuition form?

Pursuant to Section 88 of the Student Requirements System, you will be reassigned if you fail to reach 36 credits or the weighted grade average set for each field of study over the last two active semesters. You will be reassigned, if either of these two conditions is not met. The weighted study average expected for state scholarship is calculated as the simple arithmetic mean of the weighted grade averages of the last two active semesters.


Who can be reassigned to a vacant state scholarship position?

This requires having a vacant position. It is also important that you need a vacant position for the given programme, i.e. if you choose English language and there is a vacancy in the full time Hungarian Commerce and Marketing programme, but not in the English one, this will not be a vacancy for you. Pursuant to Section 88 of the Student Requirements System, you have to meet two conditions. Once you have reached 36 credits and the weighted grade average set for each field of study in the last two active semesters, you can be reassigned to a state-financed position depending on vacant positions, queued in the ranking order of students established on the basis of the cumulative adjusted credit index.


When do I have to apply for choosing a specialization?

Starting from the semester specified in the model curriculum, during the specialization selection period announced in Neptun.

What conditions do I have to meet to be able to apply for selecting a specialization?

After the semesters specified in the text part of the model curriculum, you must complete the specified subjects and hold the completed credits as specified. If you follow the model curriculum effective in 2016 or earlier, then you must complete the specified subjects and have the completed credits as specified after the semesters determined in the Specialization Selection Guide.

How can I select a specialization?

In Neptun, you can check the specializations announced under the menu item Administration/Apply for Specialization, and you can register for the one chosen, provided that you meet the relevant conditions. You are advised to choose more than one and establish a preference order.

Can I attend two specializations in parallel?

Yes, but report this to the Student Services Department

Applications

When do I have to submit an equivalence request?

If no equivalence resolution has been delivered yet for a subject for which you seek approval (not listed under Information/Subject Recognition).

Where can I find the application for equivalence?

Under Neptun/Information/Subject Recognition/Request new subject equivalence review. (“In-house”, if the subject for which approval is sought belongs to BBU, otherwise “External” must be chosen.)


My equivalence request has been approved, what is next?

Submit a credit transfer request (based on equivalence).

When do I have to apply for credit transfer?

When you have a subject from a former programme that you want to have recognised (conditions: it has approved equivalence or identical subject code, or it can be recognised as an elective subject). Credit transfer request for identical or elective subjects.

Where can I find the application for credit transfer?

You can find the application here.

I graduated in a short-cycle vocational programme (FOSZK), what credit transfer request do I have to submit?

You can find the application here.  


Where can I find the applications?

Under Neptun/Studies/Model Curriculum and + sign, submit application, credit transfer request. 

How can I submit an application?

In Neptun, depending on the type of the application, observing the description on the login interface of Neptun.

Do I have to pay for an application?

There is a one-off fee in the given semester, which is posted centrally and subsequently as a HUF 3,500 item.

How and when can I appeal?

Against any decision or measure, or failure to act, by the University (hereinafter: ‘decision’), within fifteen days after notification or, in the absence of notification, your receipt of the relevant information. 

Where can I submit an application for an appeal?

If you have student status, in Neptun, under Administration/Applications/Request Review. If you do not have student status, in hard copy, via submission to the Student Services Department.

For final year students

What are the requirements for the form of a thesis?

You can check the formal requirements in the Thesis Guide.

How can I submit a thesis?

Electronically, as specified in the Guide.

Do I have to write two theses, if I study in two specialization programmes?

You need to write one thesis only.

In case of two specialization programmes, what does the final examination comprise?

It comprises a complex oral exam on both specialization subjects and the defence of the thesis.

In which semester should I complete the internship?

In the semester recommended in the model curriculum, provided that you have fulfilled the subject requirements.

What are the prerequisites for starting the internship?

The prerequisites for starting the internship are set out in the curriculum text.

Can I start the internship, if I have not fulfilled the subject requirements?

Only after submission of a relevant equity request to the Dean, and the approval thereof.

What documents are required for starting the internship?

A Statement of Acceptance being a company’s letter of intent confirming that they want to employ you, a Statement of Preliminary Studies, in which you declare that you will fulfil the subject requirements by the start of the internship and an internship agreement already signed by the company.

What documents do I need to submit at the end of the internship?

A certificate and evaluation form completed by the company concerning your work, the document Rating of Places of Internship that you complete for the company and an internship report, if required in your programme.

Can I complete the internship abroad?

Yes. The documentation process is the same as for internships completed in Hungary, except that the said forms are completed in English and the form Statement on Liability Insurance must also be submitted.

Where can I complete the internship?

You have two ways to choose a practical training location: from the places recommended by the partners of BBU, or you can also find a place yourself and ask for its acceptance.


What is the purpose of the Statement of Acceptance?

Via the Statement of Acceptance, the employee responsible for the internship preliminarily approves the practical training location and your position.

When do I have to register for the internship subject in Neptun?

You have to register for the subject as usual in Neptun, in the semester by the end whereof you complete the internship.

When do I have to submit the documents required for starting the internship?

By the deadline specified in the faculty schedule/guide, but at least 4 weeks before the start of the internship.

When do I have to submit the documents needed to complete my internship?

Within one week of completing the internship, but no later than the deadline set for the course.

Can I change the practical training location?

In justified cases only, subject to prior consultation with an employee of the Career Office.

Can I have my former work experience recognised as internship?

Yes, subject to ad hoc assessment, for which the relevant application must be submitted in Neptun.

How many hours do I have to work a week?

The recommended internship duration corresponds to a working week of 40 hours per week.

Will the company provide a salary during the internship?

Yes. The practical training location pays salary for a six-week internship period. The Internship Partner pays at least the student wage specified the NHE Act as stipulated in the student employment contract during any period of continuous internship exceeding the said six weeks. The exact amount of the student wage is specified in the student employment contract.

Can I complete the internship with passive student status?

No, you cannot.

I applied for the final examination, but I cannot submit my thesis / have not completed a subject. What should I do?

Apply for your registration for the missing subject as part of an equity request, provided that you can still take the relevant exam. If you cannot complete the missing subject, you will have to register for the next semester and complete it after registering for the missing subject.

I received my pre-degree certificate earlier or have failed the final examination. Do I have to pay a fee for a repeated final examination?

Yes, the fee is HUF 20,000, and you can request its registration at the Student Services Department.

How long can I apply for the final examination after obtaining the pre-degree certificate?

After the student status ends, you can take the final examination within two years, in any exam period and according to the training requirements applicable at the time. After two years of the date of issue of the pre-degree certificate, the final examination can be taken subject to conditions which are established by the programme director. If a student takes a final examination after the lapse of two years from receiving his/her pre-degree certificate, the new requirements to be fulfilled are decided on by the programme director. The final examination may not be taken after the lapse of five years from the termination of the student status.

How many times can I retake a failed final examination?

This is not regulated, however, you must take a final examination within a given time limit as follows:

- After the student status ends, within two years, in any exam period and according to the training requirements applicable at the time.

- After the lapse of two years from the issue of the pre-degree certificate, the final examination can be taken subject to conditions established by the programme director. If a student takes a final examination after the lapse of two years from receiving his/her pre-degree certificate, the new requirements to be fulfilled are decided on by the programme director. The final examination may not be taken after the lapse of five years from the termination of the student status.

What is taken into account in the final examination result?

For model curricula effective in or before 2016, as specified in Annex III/1 of the Student Requirements System: in a bachelor or a master programme, the simple average of the grade awarded to the thesis and the protected thesis by taking into account the opinions of two reviewers (one external and one internal) and the grade of the complex professional exam consisting of the topics defined by the programme director.

As of the 2017/2018 academic year, as specified in the model curriculum text.


What is taken into account in the grade of the diploma?

For model curricula effective in or before 2016, as specified in Annex III/1 of the Student Requirements System. As of the 2017/2018 academic year, as specified in the model curriculum text.


When should I author a new thesis?

You have to prepare a new thesis if either the thesis or the defence of the thesis earns a ’fail’ grade. The topic of the new thesis may be either identical with or different from the first one. Any new topic should be approved by the head of the competent institute/institutional department.

Academic questions

Will my student status be terminated if I fail to register after 2 passive semesters?

The period of continuous interruption of the student status may not be longer than two semesters. In this case, the student status will be terminated pursuant to Section 50 (1) of the Student Requirements System.


If I cannot complete a subject, how many times can I re-register for it?

If you started your studies in or after the 2010/2011 academic year, but before the 2018/2019 academic year, you can do so 5 times. If you started your studies in the 2018/2019 academic year, there is no restriction in this regard.

If I do not complete 75 credits in 5 active semesters, will my student status be terminated?

This is a screening level considered in bachelor programmes for students starting their studies in the 2018/2019 academic year. The screening level does not apply to students who started their studies earlier.

If I have obtained 6 fail marks in a subject and my student status is terminated, what can I do?

You can apply for admission again as part of the admission procedure and, if you succeed, you can have the subjects already completed recognised via credit transfer and continue your studies.

When will the student status be terminated for a student who has received his/her pre-degree certificate, but has not taken a final examination?

The student status will be terminated on the last day of the final examination period in the given semester.

Where can I find the conditions for completing a subject?

In the syllabus and description of the subject.

Where can I check what I have completed and what subjects I still have to complete?

Under Neptun/Studies/Progress, check this against the official model curriculum.

What are the conditions of issuing the diploma?

A passed final examination and fulfilment of the language requirement applicable in the given programme (the document must be presented at the Student Services Department).

If I fail to complete a subject, what will be the consequences?

You will have to pay a subject re-registration fee next time when you register for it.

What does the educational period mean?

The statutory time required to obtain the prescribed credits, qualification level and professional qualification.

How many state-financed semesters do I have?

You can check this in Section 87 (1) of the Student Requirements System: A person may participate in tertiary programmes funded through full or partial Hungarian state scholarships, including tertiary vocational, bachelor and master programmes, for a total period of twelve semesters (hereinafter: ‘period of funding’). For students participating in single-cycle long programmes the duration of which exceeds ten semesters according to the programme requirements, the period of funding shall not exceed fourteen semesters.


I have switched to another programme, but cannot see my completed subjects. What is the reason?

You have not switched to another programme in Neptun, so you can find your completed subjects in the special index line of your current programme. In Neptune, you can switch to a new programme by logging in via the interface, clicking on the Studies button in the upper left corner and selecting the appropriate item in the drop-down list.

I did not sign a study contract after reallocation. What should I do?

If you agree to continue your studies in a self-financed form, contact the Student Services Department as soon as possible, as you cannot continue your studies until then.

How will my subjects completed via Erasmus be recognised?

If an equivalence resolution exists for them, you have to submit a credit transfer request. If you want to have them recognised as elective subjects, you need to submit a credit transfer request.

What matters can I arrange at the Student Services Department?

Any matters concerning studies.

When should I contact instructors?

Subject completion, absence from the seminar, completion of an exam, ASL, other professional competitions, topic reservation, consultation.

In what matters can I rely on the assistance of SU?

You can contact them in matters related to your studies, scholarships, dormitory accommodation or events. 

How should I write a message to the Student Services Department?

The easiest way to contact them is to use the online interface of the Student Services Department on this page.


How does the Student Services Department operate online?

If you have not found an answer to any of your please, write to the administrator at the Student Services Department via this interface.


I have not received any response yet. What should I do?

Please be patient, as it can take up to 24 hours to respond during peak periods.

IT questions

I cannot connect to the VPN service. What should I do?

To enable your VPN access, fill in the application form at the following URL: https://adatbazisok.uni-bge.hu/. You can ask for help to set up your VPN connection at the following address:
https://uni-bge.hu/hu/vpn-kapcsolat-leterehozasa-a-kozponti-konyvtar-altal-elofizetett-adatbazisokhoz. You will need to create a VPN connection only if you want to access library databases from outside of the University (e.g., from home). You cannot establish a VPN connection from the area of the University (e.g., from a dormitory, eduroam wifi). In this case, you can access library databases without a VPN connection. Click on the “Advanced Settings” button referred to in the Description, click the “Use preshared key for authentication” check box on the L2TP tab, and in the Key box, enter the code from the email received in response to your authorisation request using your keyboard. Copying and pasting may not always work correctly. If it still does not work, there may be a problem with your router settings or Internet service provider. Try to set up the VPN connection in another way, such as via mobile Internet. If this works, contact your Internet service provider to find out what you need to do to make the VPN connection work via wired Internet as well.

I don't know my username and password to connect to the VPN. What should I do?

Your username is your university email address (make sure it ends with @unibge.hu). If you don't know your university email address, please re-register for the VPN service at https://adatbazisok.uni-bge.hu/. Your password is the same password you use to log in to Neptun. Please try to log in again with this address.

I cannot connect to the VPN service. The system says that I do not have student status, although I have been enrolled already. What should I do?

Your VPN access requires student status. You may not have student status, according to our records, in which case we are unable to set up the service for you. Once your student status has been registered in Neptun, please, register again at https://adatbazisok.uni-bge.hu/.

I cannot apply for the VPN service, as I already have the final certificate, but do not have student status anymore. This would be essential for my diploma work. What should I do?

Please, submit your request and Neptun code from your official email address registered in Neptun to the email address informatika@uni-bge.hu.

I would like to request access to the library databases, but I am not a student and it is not for my thesis. What should I do?

Unfortunately, we cannot provide you with a VPN connection without student status. You can access the databases in person at the university's library.

I am abroad and the VPN service is not working, I get an error message. What should I do?

The country where you stay may prohibit the establishment of the VPN connection. Please, contact your Internet service provider to find out if setting up a VPN connection is supported where you stay now.

I cannot connect to BBU's wifi (eduroam). What should I do?

You can find all related guides HERE.

I forgot my University email address. What should I do?

Repeat your O365 registration at https://uni-bge.hu/hu/tajekoztato-az-o365-szolgaltatasrol, and then we will send your University email address to the official email address entered in Neptun. Your password will be the one you use to log in to Neptun.

Where can I view emails sent to my University email address?

Log in to https://portal.office.com with your University email address and the password you use to log in to Neptun. Find the Outlook application for mailing on this page.

I do not see one of the Teams groups. What should I do?

Your instructor may not have activated your course yet. Please, wait until the subject is activated. Then it will appear among your groups.

I have logged in to Teams, but I do not see any groups. What should I do?

Make sure you logged in to Teams with your University email address. If not, sign out and log in again using your University email address and the password you use to log in to Neptun. If you have just registered for the O365 service, please, wait until your groups are synced in Teams. If your groups do not appear until next morning, inquire at the email address informatika@uni-bge.hu.

I have registered for the O365 service, but I cannot log in, I get an error message. What should I do?

When you register for the O365 service, your account is created in the Microsoft cloud. This process may take some time (up to 4 hours), after which you can first log in at https://portal.office.com. When logging in to the website https://portal.office.com, make sure that the University email address you use ends with "@unibge.hu"! If you registered for the O365 service more than four hours ago, please, make a screenshot of your login screen, and send it to the email address informatika@uni-bge.hu along with your Neptun code.

How can I change my login password (password)?

In Neptun / Coospace / Modulo2 / O365 / WiFi / VPN? Visit the website https://uni-bge.hu/hu/hallgatoi-jelszokezeles-a-bge-n, where you will find a guide concerning the University's password management.

My username has been blocked. What should I do? 

Wait for 15 minutes, then try logging in again. If this does not work, change your password by following the instructions on the website https://uni-bge.hu/hu/hallgatoi-jelszokezeles-a-bge-n

I recently changed my password, and since then, I am often unable to log in to the system. What should I do? 

If you have recently changed your password, one of your devices may still be set to try to log in to a service using the old password (e.g., offline mail client, eduroam wifi settings). Make sure that all your devices try to log in to the University systems using your new password.

How can I connect to the wireline Internet at the dormitory? 

You can find the guide about connecting to the wireline Internet at the University's dormitories on the following website: https://uni-bge.hu/hu/csiattozas-a-kollegium-vezetekes-informatikai-halozatahoz.

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